Now that you purchased your hosting from SurpassHosting, what's next?
Basically, what do I need to begin uploading?
Enter this Info into your FTP Client.
#1 the IP address of the server to use at the FTP address
#2 port 21
#3 username
#4 password
Sub Domain FTP accounts Require the user name in most cases to be in the form of a email address
#1 the IP address of the server to use at the FTP address
#2 port 21
#3 username@mysite.com
#4 password
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What will always work?
No matter what domain name you get or what you change your DNS to, you can always login to your account with us using the IP address of the server.
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Do I have to use the IP?
You must use the IP until you change the DNS on your domain record. When 24 to 72 hours passes and your domain works, you can then upload using ftp.yourdomain.com
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Do people sometimes just use the IP, all of the time?
Some prefer to always connect to the IP in case their program has a problem resolving to names. The IP is always going to work.
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What programs can I use to upload?
http://gftp.seul.org (Linux)
http://www.smartftp.com/download/ (Windows)
http://www.ipswitch.com/ (Windows)
http://www.fetchsoftworks.com (Mac)
Other FTP programs- Leech, CuteFTP, AceFTP
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Where should I upload all of my website files?
You must upload everything to the folder called public_html
You also must have either an index.html or index.htm file in the folder.
That file will be the first page people see when they go to your site.
Please do not use Default.htm , this is used sometimes for windows based servers.
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My domain works now, but some of the images on my site are broken. What's wrong?
Your pages are probably coded correctly but the images are in a different folder.
Make sure that if the page has img src="images/party/cake.jpg"
that you actually have the images folder & party folder uploaded
Example:
Looking at the page:
http://www.mywebsite.com/index.htm
with image
cake.jpg
in the folder
http://www.mywebsite.com/images/party/
would be in
public_html/images/party/
